A Guide to Performance Management

When organisations successfully engage their customers and their employees, they experience a 240% boost in performance related business outcomes

What you’ll take away from this guide:

• What performance management is and the benefits of implementing a performance management approach
• How to set up a performance management program
• The importance of using SMART goals and how to set them up
• How to set performance and behaviour standards for your business
• How to provide feedback as part of your regular coaching sessions